Do not fear, Fingerlings fans! Authentic Fingerlings product are still being distributed throughout the country and will continue to be made available throughout the holiday season.
In the meantime, WowWee is taking multiple proactive measures to protect our consumers from counterfeiters that are manufacturing and/or selling counterfeit products. Under our Zero Tolerance Policy, we recently secured restraining orders against 165 sellers of fraudulent merchandise. We are also making sure to provide consumers with tools to find authentic Fingerlings merchandise, through our own website and in collaboration with authorized retailers.
We encourage consumers to be diligent when purchasing Fingerlings, including looking for telltale signs of counterfeits - such as spelling errors on the packaging, the improper use of the Fingerlings brand name (e.g. Happy Monkey, Fun Monkey, Finger Monkey, Baby Monkey, etc.), prices that are unusually low, and other details that seem suspicious, such as products with plastic hair or low-quality packaging and products. Consumers should also double check that the product is being sold and shipped directly by an authorized retailer, and not a third-party seller on the site.
A complete list of WowWee’s authorized retailers can be found here:
Fingerlings Authorized Retailers in USA and Canada
For more information regarding this, please check out our Press Release.
If you have any questions or concerns regarding this, please do not hesitate to reach out to our Customer Care support team at:
Comments
2 comments
As it is NOT you who sold me counterfeit monkeys, who would you suggest I complain to. I bought them with a debit card not credit or through paypal. So I know I can't get my money back but I am upset and think that there should be a consumer group at least or something. They used your logo, and pictures showing the mark on the butt and everything and I even found the web site using Wow Wee to find it, and Fingerlings and of course the site is no longer there. Just wondering what I can do not that I have the fakes. Are they even any good or should they just go to the trash?
Cindra
I have a real Unicorn Gigi and I saw a fake fingerling commercial on TV8 (Turkish Television Channel) And it shows a fake fingerling monkeys and they are from Çocuk Market (Kid market in English) and they cost 50 TL (49.90) in reals like Toyzz Shop (A turkish company) 100 TL (99.99 TL) I shall buy it or no?
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